Privacy Policy

The Privacy Policy page explains how we collect, use, and protect personal information when you interact with our website or communicate with us. It outlines the types of data that may be gathered, how that information is handled, and the steps taken to safeguard it.

The aim is to provide clear and transparent information about how your privacy is respected and protected.

Overview

Informatix Ltd (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal data.

This policy explains what information we collect, why we collect it, and how we handle it in accordance with the UK GDPR and the Data Protection Act 2018.

What We Collect

We only collect personal data that is necessary to operate our business effectively.

This may include:

Name.
Company name.
Email address.
Telephone number.
Message content submitted via our contact form.
Basic technical data such as IP address and browser type.

How We Use Your Data

We use your information to:

Respond to enquiries.
Provide requested information or quotations.
Deliver and manage our services.
Improve website performance and security.
Meet legal or regulatory obligations.

Lawful Basis

We process personal data under one or more of the following lawful bases:

Legitimate interests (responding to enquiries and operating our business).
Contract (where processing is required to deliver services).
Legal obligation.
Consent (where explicitly provided).

Data Sharing

We may use carefully selected service providers for hosting, email, and IT support. These providers are required to handle data securely and in compliance with applicable data protection laws.

Data Retention

We retain personal data only for as long as necessary for business, legal, or contractual purposes.

Data that is no longer required is securely deleted.

Data Security

We implement appropriate technical and organisational measures to protect personal data, including secure hosting and encrypted website connections (HTTPS).

Your Rights

You have the right to:

Access your personal data.
Request correction or deletion.
Object to or restrict processing.
Withdraw consent where applicable.
Lodge a complaint with the Information Commissioner’s Office (ICO).

Cookies

For more information on how we use cookies, please see our Cookie Notice.

Contact

If you have any questions about this Privacy Policy or how we handle data, please contact:

Informatix Ltd
Last updated: February 2026.